Impossible Knowledge Base/Pioneer Card Program FAQs
have only bought Impossible film in the New York or Vienna Store but never through the online shop. Can I still enjoy the benefits of the Pioneer Program?
Impossible Customer Service
posted this on July 28, 2010 10:52
Yes you can! Bring your receipts to the Impossible Store, where an account will be created for your and your purchase credited with points, or where the points will be credited to your exisiting online customer account. Once you have collected 10 points, our shop assistants will order your Pioneer Card for you and credit your purchases from then on. The only thing you have to do is indicating the Pioneer Code and later on Card which you will receive.
Comments
what if you bought the film awhile ago and no longer have the receipt? could a credit card statement or film packaging be used as proof of purchase?
Is it also possible to send a digital copy of the receipt?
As I do scan all of my receipts and than throw the original ones away ?! Or do I have to print it and drive to the shop (in my case Vienna)?
an email with a scan of invoices will of course be fine. please email to service@the-impossible-project.com
what if you buy PX film in an other store? i buy my films @ Fotoshop Gent (Belgium).